FAQs – Digital Season

Guide to Booking Tickets

Subscriptions and pay per concert tickets are available from here: https://royalscottishnationalorchestra.vhx.tv/

How to purchase:

If you would like to book a subscription please click on the Watch Now button on the homepage. If you would like to browse the variety of concerts on sale, please click on the Browse button in the top menu.

To book a subscription or concert, simply click on the subscription package or concert you would like to purchase. Here you will be able to watch a trailer and see the full details of the concert/s. To book the subscription package or concert click the Buy button. This will take you to a secure payment page. Here you can choose whether you are purchasing for yourself or as a gift for a family member or friend.

Create an account:

If purchasing for yourself, you will be asked to create an account (use details you will remember as this is the account you will use to access the concert/s). Please note this is an account for the RSNO's dedicated video streaming site - other login details that you have with the RSNO / concert hall box offices will not work. Once you have created an account, enter your payment details and click Complete Purchase.

How to view:

You will receive an email confirmation with details of your purchase. You can use this email to access your account to watch your purchase. You can also visit https://royalscottishnationalorchestra.vhx.tv/, login with your account details and watch the subscription package or concert you bought*.

Please note, due to the ongoing uncertainty of the current Coronavirus pandemic, the RSNO may have to change programmes and/or artists at short notice or delay a broadcast date. If a concert has to be cancelled in its entirety and an alternative concert is not possible, all ticket money will be refunded.

*If you have pre-ordered a concert, the concert will become live on the broadcast date published in the concert description.

What is a subscription?

We offer three types of subscriptions:

Single Subscription - Save money when you subscribe and enjoy all nine concerts from the comfort of your own home.

Household Subscription - If you would like to watch all of the concerts on the same screen with family or friends, please consider clubbing together to buy a household subscription, if you are able. The RSNO is a registered charity and all ticket purchases will go towards supporting our musicians, as well as community projects that we deliver year-round.

Concession Subscription - Our concession subscription is available for full-time students and young people under the age of 26, patrons who are unemployed and patrons with disabilities.

How much do pay per concert tickets cost?

Household ticket: £20 - If you would like to watch the concert on the same screen with family or friends, please consider clubbing together to buy a household ticket, if you are able. The RSNO is a registered charity and all ticket purchases will go towards supporting our musicians, as well as community projects that we deliver year-round.

Single ticket: £10 - Enjoy the concert you want to watch, when you want to watch it, from the comfort of your own home.

Concession ticket: £3 - Our concession ticket is available for full-time students and young people under the age of 26, patrons who are unemployed and patrons with disabilities.

Are there concession tickets?

Yes, the RSNO is pleased to offer concession tickets for £3.

You qualify for a concession ticket if you are:

  • Under 26
  • A full-time student
  • Receiving unemployed benefit
  • Living with a disability

What’s the difference between a £3, £10 and £20 ticket?

£10 is the RSNO’s standard priced ticket for individual concerts. We offer a concession rate at £3 for under 26s, full-time students, patrons who are unemployed and patrons with disabilities. If you plan on watching with family or friends on the same screen, you only need to buy one ticket but we ask that you consider clubbing together to buy a household ticket for £20. The RSNO is a registered charity and all ticket purchases will go towards supporting our musicians, as well as community projects that we deliver year-round.

How long will the concerts be available for?

The current Digital Season concerts will be available from their broadcast date until Sunday 14 March 2021. The Spring / Summer Digital Season concerts will be available from their broadcast date until Friday 30 July 2021. You can watch the concert as many times as you wish during this time period.

Can I book a ticket or subscription for a friend?

Yes, you can gift a ticket or subscription to a family member or friend. Simply click on the product you would like to purchase and select Gift This on the payment page.

Will I be able to watch on my TV?

Click here for tips on how to connect mobile phones, tablets, laptops or desktop computers to your TV. Please note, we cannot guarantee that you will be able to connect your device to your TV. The RSNO takes no responsibility if you are unable to connect your device to your TV and will not issue ticket refunds on this basis.